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Safeguarding Your Possessions: SERVPRO's Approach to Handling Contents After Water or Fire Damage

6/11/2024 (Permalink)

Contents following a catastrophe in Hooksett At SERVPRO, we treat your belongings with the utmost care and respect throughout the restoration process.

In the aftermath of a water or fire loss, the safety and preservation of your belongings become paramount. At SERVPRO®, we understand the emotional and practical significance of your possessions, which is why we employ comprehensive safety measures, effective storage methods, and proper care techniques to restore your items to their preloss condition. Here's a closer look at our approach:

Safety Handling of Contents:

  1. Personal Protective Equipment (PPE):

    • Our technicians wear appropriate PPE, including gloves, masks, and protective clothing, to minimize exposure to contaminants and ensure their safety during the restoration process.
  2. Assessment and Documentation:

    • We conduct a thorough assessment of the damage to determine salvageable items and document the condition of each item for insurance purposes. This helps us prioritize restoration efforts and track the progress of the restoration process.
  3. Gentle Handling:

    • Every item is handled with care to prevent further damage. We use techniques such as careful lifting, wrapping, and padding to protect fragile or delicate items during transport and storage.

Methods of Storage:

  1. Climate-Controlled Facilities:

    • Our state-of-the-art storage facilities are equipped with climate control systems to maintain optimal temperature and humidity levels, preventing mold growth and further deterioration of your belongings.
  2. Organized Inventory:

    • We meticulously inventory and categorize your items for easy tracking and retrieval. Each item is labeled and stored in designated areas to streamline the restoration process and ensure nothing gets lost or misplaced.
  3. Off-Site Storage:

    • If your property is undergoing extensive restoration, we offer off-site storage options to keep your belongings safe and secure until they can be returned to your premises.

Proper Care Following a Water or Fire Loss:

  1. Specialized Cleaning Techniques:

    • Our skilled technicians utilize industry-leading cleaning techniques and products to remove soot, smoke residue, mold, and water stains from various surfaces and materials. We tailor our approach to the specific needs of each item, ensuring gentle yet effective restoration.
  2. Odor Removal:

    • We employ advanced odor removal methods, including ozone treatment, thermal fogging, and air scrubbing, to eliminate smoke odors and other unpleasant smells from your belongings.
  3. Restoration vs. Replacement:

    • Whenever possible, we focus on restoring rather than replacing your items to minimize disruption and reduce costs. Our goal is to salvage as much of your property as possible while delivering quality results.
  4. Preventive Measures:

    • As part of our comprehensive restoration service, we identify and address underlying issues that contributed to the water or fire damage, such as leaks, moisture problems, or faulty electrical systems. By addressing these issues, we help prevent future incidents and protect your belongings in the long term.

At SERVPRO, we treat your belongings with the utmost care and respect throughout the restoration process. With our expertise, dedication to safety, and commitment to quality, you can trust us to restore your possessions and bring comfort and peace of mind during a challenging time. 

Inside the Storm: SERVPRO's Response and the Experience of Restoration Heroes

6/3/2024 (Permalink)

SERVPRO travels to help those affected by storm damage.. At SERVPRO, storm response isn't just a job—it's a calling.

When disaster strikes in the form of a storm, SERVPRO® stands ready to answer the call. But what is it like to be on the front lines of a storm response, and when is the job done? Let's take a closer look at SERVPRO's storm response process and the experience of working in the storm.

Storm Response: A Rapid Mobilization

When a storm hits, SERVPRO mobilizes its teams swiftly, deploying resources and personnel to affected areas. Our goal is to provide immediate assistance to homeowners, businesses, and communities, offering relief and restoring hope amidst the chaos.

On the Ground: The Experience of Restoration Heroes

For SERVPRO technicians, working in the storm is both challenging and rewarding. It's about more than just restoration—it's about making a difference in the lives of those affected by the storm. From clearing debris and extracting water to mitigating mold and restoring properties, every task is essential to the recovery process.

When Is the Job Done?

While the immediate impact of the storm may subside, the work is far from over. SERVPRO remains committed to the long-term recovery of communities, providing ongoing support and restoration services as needed. From rebuilding damaged structures to helping homeowners navigate insurance claims, we're here every step of the way.

The Rewards of Restoration

Despite the challenges of working in the storm, there's a profound sense of fulfillment that comes from helping others in their time of need. Whether it's seeing a homeowner's gratitude or witnessing a community come together in the face of adversity, SERVPRO technicians know that their efforts make a difference.

Conclusion: Restoring Hope, One Storm at a Time

At SERVPRO, storm response isn't just a job—it's a calling. From the rapid mobilization of resources to the tireless dedication of our restoration heroes, we're committed to restoring hope and helping communities rebuild stronger than ever before. When the storm clouds gather, trust SERVPRO to be there, ready to respond and restore. We're Here to Help®.

Navigating Insurance Coverage for Finished Basements in New Hampshire: A SERVPRO Insight

5/28/2024 (Permalink)

Water loss in a finished basement Finished basements are particularly susceptible to flood damage, especially in flood-prone areas of New Hampshire.

As homeowners in New Hampshire, we understand the value of finished basements, transforming these spaces into cozy retreats, entertainment hubs, or functional living areas. However, when unexpected disasters strike, such as water damage or mold growth, navigating insurance coverage for finished basements can be complex. In this unique SERVPRO® blog, we'll delve into the nuances of insurance coverage for finished basements in New Hampshire and offer insights to help homeowners protect their investments.

Understanding Coverage Limits:

  1. Standard Homeowners Insurance: Most standard homeowners insurance policies provide coverage for water damage caused by sudden and accidental events, such as burst pipes or appliance leaks. However, coverage limits may vary, and it's essential to review your policy to understand what is and isn't covered.

  2. Flood Insurance: Finished basements are particularly susceptible to flood damage, especially in flood-prone areas of New Hampshire. While standard homeowners insurance typically doesn't cover flood damage, homeowners can purchase separate flood insurance policies through the National Flood Insurance Program (NFIP) or private insurers to protect their finished basements.

Maximizing Coverage:

  1. Documenting Improvements: Keep detailed records of any improvements or renovations made to your finished basement, including receipts, photographs, and contractor agreements. This documentation can help ensure that your insurance policy accurately reflects the value of your finished basement and can expedite the claims process in the event of damage.

  2. Reviewing Policy Exclusions: Be aware of any exclusions or limitations in your insurance policy that may impact coverage for finished basements. For example, policies may exclude coverage for mold damage or gradual water seepage, which are common issues in below-grade spaces like basements.

Proactive Measures:

  1. Regular Maintenance: Preventative maintenance is key to protecting your finished basement from water damage and mold growth. Keep gutters clean, maintain proper grading around your home's foundation, and inspect plumbing and appliances regularly to identify and address potential issues before they escalate.

  2. Investing in Mitigation Measures: Consider investing in mitigation measures such as sump pumps, French drains, or waterproofing systems to reduce the risk of water intrusion in your finished basement. These measures can not only safeguard your investment but also potentially lower insurance premiums.

Expert Guidance:

Navigating insurance coverage for finished basements in New Hampshire requires careful consideration and expert guidance. Consult with your insurance agent to review your policy coverage, explore additional insurance options, and ensure that your finished basement is adequately protected against potential risks.

At SERVPRO, we understand the importance of protecting your finished basement and are here to assist you in the event of water damage, mold growth, or other disasters. Our experienced team is well-versed in navigating insurance claims and can help you restore your finished basement to its preloss condition efficiently and effectively. Contact us today for expert assistance and peace of mind.

Mold Prevention Starts with Prevention: Essential Maintenance Tips for Homeowners

5/20/2024 (Permalink)

SERVPRO® regularly sees microbial growth living around a bathroom exhaust vent. Even with diligent preventative maintenance, it's essential to schedule regular mold inspections by certified professionals.

Mold, a common household nuisance, thrives in damp, humid environments and can pose significant health risks to occupants while causing structural damage to homes. However, with proactive preventative maintenance measures, homeowners can minimize the risk of mold growth and preserve the integrity of their properties. In this blog, we'll explore essential tips for preventing mold through regular maintenance and upkeep.

1. Maintain Optimal Indoor Humidity:

Mold flourishes in moist environments, making humidity control a crucial aspect of mold prevention. Keep indoor humidity levels between 30% to 60% by using dehumidifiers in damp areas such as basements, bathrooms, and crawl spaces. Proper ventilation, including exhaust fans in bathrooms and kitchen hoods, can also help reduce moisture buildup and prevent mold growth.

2. Repair Water Leaks Promptly:

Even minor water leaks, such as dripping faucets or damaged pipes, can create ideal conditions for mold growth. Inspect plumbing fixtures, appliances, and visible pipes regularly for signs of leaks, and address any issues promptly to prevent water damage and mold proliferation. Don't forget to check under sinks, around toilets, and behind appliances for hidden leaks.

3. Ensure Proper Drainage and Grading:

Improper drainage around the foundation of your home can lead to water infiltration and moisture problems, increasing the risk of mold growth indoors. Keep gutters and downspouts clean and free of debris to facilitate proper water flow away from the foundation. Ensure that the ground around your home slopes away from the building to prevent water from pooling near the foundation.

4. Regularly Inspect and Maintain Roofing:

Roof leaks are a common source of water intrusion that can lead to mold growth in attics and ceilings. Inspect your roof for damaged or missing shingles, deteriorated flashing, and other signs of wear and tear. Repair any issues promptly to prevent water from entering the home and causing damage. Additionally, ensure that attic ventilation is adequate to prevent moisture buildup.

5. Keep Indoor Spaces Clean and Dry:

Regular cleaning and maintenance of indoor spaces can help prevent mold growth by eliminating sources of moisture and organic matter that mold feeds on. Wipe down surfaces prone to moisture accumulation, such as windowsills, bathroom walls, and kitchen countertops. Clean and dry spills or water leaks promptly to prevent mold from taking hold.

6. Monitor Indoor Air Quality:

Poor indoor air quality can contribute to mold growth and exacerbate respiratory issues. Use high-quality air filters in HVAC systems to trap mold spores and other airborne contaminants. Consider using air purifiers with HEPA filters to further improve indoor air quality and reduce the risk of mold-related health problems.

7. Schedule Regular Mold Inspections:

Even with diligent preventative maintenance, it's essential to schedule regular mold inspections by certified professionals. Mold can thrive in hidden areas such as wall cavities, crawl spaces, and attics, making detection challenging for homeowners. Professional mold inspections can identify potential issues early on and provide recommendations for remediation if necessary.

By implementing these preventative maintenance tips and staying vigilant for signs of moisture and mold growth, homeowners can protect their properties and their health from the threat of mold. Remember, prevention is key when it comes to mold, so take proactive steps to keep your home clean, dry, and mold-free.

Navigating Water Damage in Hooksett, NH: A SERVPRO® Guide to Restoration

5/13/2024 (Permalink)

SERVPRO arriving at the scene of a residential water loss SERVPRO® is here to guide you through the murky waters of water damage restoration in Hooksett.

Welcome to Hooksett, New Hampshire – a picturesque town nestled along the Merrimack River, where the charm of New England meets the tranquility of rural living. But even in this idyllic setting, the threat of water damage looms large, ready to disrupt the peace at a moment's notice. Fear not, for SERVPRO is here to guide you through the murky waters of water damage restoration in Hooksett.

Understanding the Enemy: The Causes of Water Damage

Before we dive into the depths of restoration, let's take a moment to understand the common culprits behind water damage in Hooksett. From burst pipes in the frigid depths of winter to flash floods during spring showers, water damage can strike in myriad ways. Leaky roofs, malfunctioning appliances, and sewer backups are just a few of the potential hazards lurking in the shadows.

The SERVPRO Approach: Swift Action and Precision Restoration

When water damage strikes in Hooksett, time is of the essence. That's why SERVPRO's first rule of thumb is to act fast. With their rapid response team on standby 24/7, they waste no time in springing into action, assessing the damage, and formulating a game plan for restoration.

But swift action is just the beginning. SERVPRO's approach to water damage restoration in Hooksett is all about precision and thoroughness. Using state-of-the-art equipment like moisture meters, infrared cameras, and powerful extraction tools, they leave no stone unturned in their quest to eradicate every last drop of moisture.

From drying out soggy carpets to disinfecting contaminated surfaces, SERVPRO's technicians employ a meticulous approach to restoration, ensuring that your home or business is returned to its pre-water damage condition with minimal disruption.

Prevention is Key: Tips for Protecting Your Property

While SERVPRO is always here to lend a helping hand in the aftermath of water damage, prevention is the best defense against disaster. Here are a few tips for protecting your property in Hooksett:

  1. Regularly inspect and maintain your plumbing and appliances to catch potential leaks before they become major problems.
  2. Ensure proper drainage around your home to prevent water from pooling around the foundation.
  3. Invest in a sump pump to safeguard against basement flooding during heavy rains.
  4. Keep gutters and downspouts clear of debris to prevent water from backing up and causing roof leaks.

By taking proactive steps to protect your property, you can minimize the risk of water damage and enjoy greater peace of mind in your cozy corner of Hooksett.

Conclusion: Restoring Peace of Mind with SERVPRO

In the face of water damage in Hooksett, SERVPRO is your trusted partner in restoration. With their swift action, precision techniques, and commitment to excellence, they'll guide you through the murky waters of water damage with ease, restoring peace of mind and helping you get back to enjoying the serenity of life in beautiful Hooksett, NH.

SERVPRO® Extends Its Reach: Now Serving Hooksett, Raymond, Epping & Southern New Hampshire!

5/6/2024 (Permalink)

Serving Southern New Hampshire with style. SERVPRO is now serving Hooksett, Raymond, Epping and Southern New Hampshire with style.

Exciting news is on the horizon for residents of Hooksett, Raymond, Epping, and all of Southern New Hampshire! SERVPRO® is thrilled to announce the opening of our newest location, dedicated to providing top-tier restoration services to these vibrant communities.

A New Era of Service:

With our expanded presence in Hooksett, Raymond, Epping, and throughout Southern New Hampshire, we're bringing our renowned expertise, professionalism, and commitment to excellence closer to home for residents and businesses alike.

Comprehensive Restoration Solutions:

From water damage restoration to fire damage cleanup, mold remediation to storm response, our team of trained professionals is equipped to handle any restoration challenge with precision and care. No matter the size or scope of the disaster, SERVPRO is here to help you navigate the restoration process with ease.

Your Trusted Local Partner:

As members of the Hooksett, Raymond, Epping, and Southern New Hampshire communities ourselves, we understand the unique challenges and needs of our neighbors. That's why we're committed to providing personalized service and support tailored to your specific situation, ensuring that you receive the care and attention you deserve.

Available When You Need Us:

Disasters don't wait for a convenient time to strike, which is why neither do we. With our 24/7 emergency response team, you can rest easy knowing that help is just a phone call away, day or night. We'll spring into action immediately, arriving on the scene promptly to assess the situation and begin the restoration process without delay.

Contact Us Today:

So, whether you've experienced water damage, fire damage, mold growth, or any other disaster, don't hesitate to reach out to SERVPRO® of Hooksett, Raymond, Epping. We're here to help you get back on your feet and restore your peace of mind, one step at a time.

Welcome to the SERVPRO® family, Southern New Hampshire! We look forward to serving you and your community for years to come.

#SERVPRO #Hooksett #Raymond #Epping #SouthernNewHampshire #RestorationExperts

SERVPRO®'s Guide to Handling Debris and Proper Disposal After a House Fire

5/2/2024 (Permalink)

After the flames are extinguished and the smoke clears, the daunting task of debris cleanup and disposal begins. From charred belongings to structural remnants, the aftermath of a house fire can leave homeowners feeling overwhelmed and unsure of where to turn. In this blog post, we'll dive into the process of handling debris and proper disposal following a house fire, offering valuable insights and guidance from SERVPRO's experts.

  1. Assessing the Damage: A Comprehensive Approach

    • Before diving into cleanup efforts, it's crucial to assess the extent of the damage and prioritize tasks accordingly.
    • SERVPRO's trained technicians conduct thorough assessments to identify salvageable items, hazardous materials, and structural issues, guiding homeowners through the debris removal process with efficiency and compassion.
  2. Safety First: Protective Gear and Precautions

    • Debris cleanup can expose homeowners to a range of hazards, including sharp objects, toxic chemicals, and unstable structures.
    • SERVPRO prioritizes safety at every step, providing homeowners with appropriate protective gear, implementing safety protocols, and offering guidance on safe handling and disposal practices.
  3. Sorting Through the Rubble: Salvage, Donate, Discard

    • As homeowners sift through the debris, they'll encounter a mix of salvageable items, sentimental belongings, and irreparable damage.
    • SERVPRO assists homeowners in sorting through the rubble, identifying items that can be salvaged, coordinating donations for reusable goods, and disposing of hazardous materials in accordance with local regulations.
  4. Environmental Responsibility: Eco-Friendly Disposal Practices

    • Proper disposal of fire debris is not only essential for safety but also for environmental responsibility.
    • SERVPRO prioritizes eco-friendly disposal practices, recycling materials whenever possible, and disposing of hazardous waste in accordance with environmental regulations to minimize the impact on the planet.
  5. Rebuilding and Recovery: Moving Forward with Confidence

    • While the debris cleanup process may feel daunting, it's an essential step toward rebuilding and recovery.
    • SERVPRO's comprehensive restoration services go beyond debris cleanup, offering homeowners support and guidance throughout the rebuilding process to restore their homes to their former glory.

In the aftermath of a house fire, the process of debris cleanup and proper disposal can feel overwhelming. However, with SERVPRO's expertise and support, homeowners can navigate this challenging time with confidence and peace of mind. From assessing the damage to sorting through the rubble and rebuilding, SERVPRO is here to provide compassionate guidance and comprehensive restoration services every step of the way.

Why you should remove your carpet and baseboards after your finished basement floods.

4/1/2024 (Permalink)

Removing carpets and baseboards after a basement flood is essential for mitigating health risks. Removing the carpet in a Raymond basement.

There are several compelling reasons why SERVPRO® might recommend removing carpet and baseboards after a basement flood:

  1. Water Contamination: Floodwater often contains contaminants such as sewage, bacteria, and chemicals. Carpets and baseboards can absorb and trap these contaminants, posing health risks to occupants. Removing contaminated materials is essential to safeguarding the health and safety of individuals in the home.

  2. Prevention of Mold Growth: Carpets and baseboards can retain moisture for extended periods, creating an ideal environment for mold growth. Mold can proliferate rapidly in damp conditions, leading to extensive damage and potential health hazards. Removing water-damaged materials promptly helps mitigate the risk of mold growth and prevents further contamination of the indoor environment.

  3. Structural Integrity: Floodwater can saturate carpets and seep into baseboards, causing structural damage to underlying materials such as subflooring and drywall. Over time, prolonged exposure to moisture can compromise the structural integrity of the basement, leading to warping, rotting, and decay. Removing water-damaged carpets and baseboards allows for thorough drying and assessment of structural components, helping to prevent long-term damage.

  4. Odor Removal: Floodwater can leave behind unpleasant odors that permeate carpets and baseboards. Even after drying, these odors may linger, affecting the indoor air quality and comfort of the home. Removing water-damaged materials helps eliminate odor sources and facilitates effective deodorization of the space, restoring a fresh and clean environment.

  5. Efficient Drying: Carpets and baseboards can impede the drying process by trapping moisture and preventing airflow. Removing these materials allows for more efficient drying of the affected area, reducing the risk of secondary damage such as mold growth and structural deterioration. With proper ventilation and dehumidification, SERVPRO® can expedite the drying process and restore the basement to a safe and habitable condition.

In summary, removing carpets and baseboards after a basement flood is essential for mitigating health risks, preventing mold growth, preserving structural integrity, eliminating odors, and facilitating efficient drying. SERVPRO® understands the importance of swift and thorough mitigation measures in flood situations and recommends removal of water-damaged materials to ensure the safety and well-being of homeowners.


How proper dryout processes can save your hardwood floors.

4/1/2024 (Permalink)

By following proper dryout processes, SERVPRO® can effectively save hardwood floors from water damage. Beautifully preserved floors following a basement water event.

Proper dryout processes are crucial for saving hardwood floors after water damage. Here's how:

  1. Swift Action: Promptly addressing water damage is essential to prevent irreversible harm to hardwood floors. The longer water sits on the surface, the greater the risk of warping, buckling, and mold growth. SERVPRO® responds quickly to water damage emergencies, implementing effective drying techniques to salvage hardwood floors.

  2. Assessment: Upon arrival, SERVPRO technicians assess the extent of water damage to the hardwood floors. They identify the type of water involved (clean, gray, or black), the severity of the damage, and the best course of action for restoration.

  3. Water Extraction: Using specialized equipment such as powerful pumps and wet/dry vacuums, SERVPRO extracts standing water from the hardwood floors. This step is crucial for preventing further absorption of water and minimizing damage to the wood.

  4. Moisture Detection: SERVPRO technicians use moisture detection tools to determine the moisture levels within the hardwood floors and subflooring. This allows them to identify areas that require targeted drying and ensure thorough moisture removal.

  5. Drying Equipment: SERVPRO utilizes advanced drying equipment, including air movers and dehumidifiers, to facilitate the drying process. Air movers generate airflow across the surface of the hardwood floors, while dehumidifiers remove excess moisture from the air, speeding up evaporation and drying.

  6. Specialized Techniques: SERVPRO employs specialized drying techniques tailored to hardwood floors, such as tenting and directed airflow. These techniques help ensure even drying and prevent damage to the wood, minimizing the risk of warping or cupping.

  7. Monitoring and Adjustments: Throughout the drying process, SERVPRO monitors moisture levels closely and makes adjustments as needed. This may involve repositioning drying equipment, adjusting temperature and humidity levels, and conducting regular inspections to assess progress.

  8. Surface Restoration: Once the hardwood floors are thoroughly dried, SERVPRO technicians assess any remaining damage and determine the best approach for restoration. This may involve sanding, refinishing, or replacing damaged boards to restore the floors to their preloss condition.

By following proper dryout processes, SERVPRO can effectively save hardwood floors from water damage, preserving their beauty, durability, and value. With swift action, advanced equipment, and specialized expertise, SERVPRO helps homeowners mitigate damage and restore their hardwood floors to their original state.

SERVPRO®'s portable extractors

4/1/2024 (Permalink)

Using our portable extractors in a nearby apartment complex. Flooded apartment complex in the Greater Raymond Area.

SERVPRO® utilizes portable extractors as essential equipment in its water damage restoration process. These portable extractors are powerful, versatile machines designed to efficiently remove water from various surfaces, including carpets, upholstery, and hard floors. Here are some key features and benefits of SERVPRO®'s portable extractors:

  1. Portability: As the name suggests, portable extractors are designed to be easily transported to different locations within a property, making them ideal for water extraction in hard-to-reach areas such as basements, crawl spaces, and multi-story buildings. This portability allows SERVPRO technicians to quickly respond to water damage emergencies and extract water from affected areas without delay.

  2. Powerful Suction: SERVPRO's portable extractors are equipped with powerful suction capabilities, enabling them to effectively remove water from carpets, rugs, upholstery, and other surfaces. The high-powered vacuum system efficiently extracts water and moisture, helping to expedite the drying process and prevent secondary damage such as mold growth and structural deterioration.

  3. Versatility: Portable extractors come with a variety of attachments and accessories that allow for versatile use in different situations. For example, carpet wands are used for extracting water from carpets and rugs, while upholstery tools are designed for extracting water from furniture and upholstery. This versatility enables SERVPRO technicians to adapt to the specific needs of each water damage restoration project and achieve optimal results.

  4. Dual Functionality: Many of SERVPRO's portable extractors offer dual functionality, allowing them to perform both water extraction and carpet cleaning tasks. This dual functionality streamlines the restoration process by combining multiple steps into one, saving time and labor costs while delivering exceptional cleaning and restoration results.

  5. Efficient Water Removal: Portable extractors are equipped with large capacity tanks for collecting extracted water, minimizing the need for frequent emptying and maximizing productivity. The efficient water removal capabilities of SERVPRO's portable extractors ensure thorough extraction of water from affected surfaces, helping to prevent residual moisture and potential damage.

  6. Advanced Technology: SERVPRO continuously invests in advanced technology and equipment to enhance its water damage restoration services. Portable extractors are equipped with innovative features such as adjustable pressure settings, HEPA filtration systems, and automatic pump-out options, ensuring superior performance and reliability in every restoration project.

Overall, SERVPRO's portable extractors play a crucial role in its water damage restoration process, providing powerful, versatile, and efficient water extraction capabilities that help restore properties quickly and effectively. With advanced technology, versatile functionality, and expert technicians, SERVPRO delivers exceptional results in every water damage restoration project.